FW CWP – Connect Customers

Customer Web Portal

The CWP is a “one stop shop” for customer service operatives and your clients where a myriad of information is available at your fingertips. Fed in real time by our other applications the CWP provides the most accurate and concise view of order progress to ensure your clients are up to speed.

Features

Profile and password driven

Deployed using your livery & logos

Add/Edit jobs

Route / Job tracking allows you and your customers to see progress against a plan

Information on orders available in real time

Digital images relating to order events which can be emailed / downloaded to your device

Request a demo

Benefits

Less incoming calls from customers as they can access the information on the portal

Discrepancies / claims managed more effectively

The portal provides another ‘shop front’ for you

Time & money saved