Floral Delivery Solution
Our cloud-based Floral Delivery Solution offers a simple streamlined web-based delivery product and mobile phone app to get your data organised and under your control.
No more spreadsheets, a reduction of working hours, the elimination of errors and the display of your data in real-time.
Our case study and example is based on a flower delivery operation with integration to the Interflora ordering system.
Features – Flower Delivery Solution |
 Integrated with Interflora Rose Gold so orders come in automatically and Interflora get real-time updates automatically |
| Ability to add your own orders |
| Professional delivery app on the mobile phone capturing signature and also photos when order is left in a safe place |
| Record notes when leaving orders with the neighbours |
| ETA emailed to customer, second email sent confirming delivery details after delivery |
| Optimise delivery route on the website or scan and optimise on the mobile phone app on the go |
| Track delivery driver |
| Failed deliveries go on hold until re-planned for next delivery attempt. Any notes are kept throughout |
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Benefits – Real bottom line impact |
| Elimination of paperwork and errors reduces costs |
| The work in preparing and loading deliveries is halved by scanning the barcodes with your mobile phone app |
| Automated, optimised planning means less work, more deliveries per run and lower cost routes – consistently |
| Status reports to Interflora are automatic, real-time, error free and save the cost and time involved texting |
| Staff have instant access to the real-time status tracking of every order , ensuring control of service delivery. |
| Customer complaints are easily resolved with photos showing what was left where and when |
| All staff are more effective and accountable making management easier. |
| Customer communication is hugely improved, increasing satisfaction with your service. Elimination of errors means mistakes aren’t made with customer deliveries |
| Stress-reduction – The problems posed by massive peak load times are reduced and become manageable without stress |
News!
We have launched new website for our flower delivery software, you can access it here>>