Home Delivery Solution

Home Delivery Solution

 

The FleetWizard Home Delivery Solution offers a fully functional web based product for running your transport operation with ease.

Efficient plans are complemented by affordable and adaptable components that enhance customer satisfaction.

 

 

Features – Home Delivery Solution

Import/Export for master data, orders and loads
Pre-departure vehicle checks
Add/Edit jobs
Auto status update during order life cycle
Single round optimisation – you set the rules- the program does the rest
Non-Conformance capture
Journey data captured in real time via optional mobile working application
Invoicing & Reporting
Link to Sage for financials

Benefits – Real bottom line impact

Less miles, reduced carbon footprint
Less resources and greater utilisation of existing assets
You can plan ahead of time
No need to change your current systems
Enhanced customer service
Invoicing more than ‘facilitated at completion’. Produced on site with actual quantity, eliminating disputes

 

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As the system is modular, you can add the Mobile Working application and/or Customer Web Portal to your solution:

cwp_darkCustomer Web Portal

The CWP is a “one stop shop” for customer service operatives and your clients where a myriad of information is available at your fingertips. Fed in real time by our other applications the CWP provides the most accurate and concise view of order progress to ensure your clients are up to speed.

Features 

Profile and password driven
Deployed using your livery & logos
Add/Edit jobs
Route / Job tracking allows you and your customers to see progress against a plan
Information on orders available in real time
Digital images relating to order events which can be emailed / downloaded to your device

 

Benefits 

Less incoming calls from customers as they can access the information on the portal
Discrepancies / claims managed more effectively
The portal provides another ‘shop front’ for you
Time & money saved

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Streamlining our Deliveries

The FleetWizard software has made managing our business infinitely easier. We now have a complete up to the minute view of all our consignments and have the ability to give our customers a wealth of information in regards to eta of delivery, driver tracking, signatory details and order life cycle. The functionality deployed allows us to manage peak trading volumes much more efficiently than was previously the case and the vehicle scheduling capability of the software means all deliveries are planned optimally to meet guaranteed service levels. User support and training has been extremely well delivered and the seamless integration with our internal systems and our customers external systems has saved significant time and effort in what had historically been labour intensive activities.

 

Willaimson's Design Florist www.myflorist.co.uk

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